Ad Operations Support Specialist

Orchestrate Personalized Advertising at Scale Through AdTech Innovation

Advertising technology continues to redefine how brands engage audiences across digital channels. The Ad Operations Support Specialist ensures campaigns are executed accurately, optimized effectively, and aligned with client objectives, directly contributing to campaign success and business growth. Build a long-term global career with Emapta while enjoying a top 1% experience for top 1% talent.

Job Overview

• Employment type: Full-time
• Shift: Night Shift, Weekends Off
• Salary: Earn up to PHP80K + Night Differential
• Work setup: Permanent Work From Home

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: Emapta Academy)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Minimum of 2 years of experience in digital advertising, ad-tech, ad operations, media operations, or technical campaign execution
• Hands-on experience supporting digital campaign setup, trafficking, QA, optimization, reporting, or campaign troubleshooting
• Experience in a client-facing digital marketing or digital advertising role; customer service experience alone is not sufficient
• Familiarity with ad serving platforms, DCO tools, creative versioning, data feeds, or campaign execution workflows is a strong advantage.
• Strong understanding of digital media buying, programmatic advertising, or performance reporting tools.
• Proficient in using technical platforms, with the ability to learn new systems quickly.
• Strong organizational and project management skills, with keen attention to detail and accuracy.
• Comfortable working in a fast-paced ad-tech environment with shifting priorities and tight campaign timelines.
• Strong written and verbal communication skills, with the ability to coordinate clearly with clients and internal teams.
• Collaborative, proactive, and solutions-oriented, with a strong focus on delivering high-quality client outcomes.

Your Daily Tasks

• Assist Client Experience Managers in campaign setup, tracking, and optimization
• Translate client objectives into actionable configurations within the platform
• Monitor campaign performance and flag risks or opportunities to account leads
• Prepare and organize data feeds, creative assets, reports, and documentation
• Maintain working knowledge of the platform to guide internal teams and troubleshoot issues
• Collaborate with product, operations, and creative teams to support client needs
• Manage project timelines and task tracking for timely campaign launches
• Document workflows, processes, and learnings to support scalability
• Prepare internal updates, summaries, and training materials
• Support continuous improvement across accounts
• Contribute to a client-centric culture focused on success and excellence

About the Client

Our client is a leader in AI-powered advertising technology, helping brands and agencies automate, personalize, and optimize omnichannel campaigns at scale through its platform. Their technology streamlines creative production, ad serving, dynamic creative optimization, and performance intelligence-reducing operational complexity while improving campaign effectiveness. With innovation at its core, our client empowers marketers to move faster, execute smarter, and deliver highly personalized advertising experiences across digital channels.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!